Terms & Conditions
Last Updated:
Welcome to Hypoll. These Terms of Use Agreement, together with our Community Guidelines and Privacy Policy, govern your access to and use of Hypoll, including our mobile app, website, services, profiles, polls, invitations, matching features, chat features, safety tools, moderation systems, recommendation systems, and AI-powered features.
By creating an account, logging in, accessing, or using Hypoll, you agree to these Terms, our Community Guidelines, and our Privacy Policy. If you do not agree, you may not use Hypoll.
1. About Hypoll
Hypoll is a social and matching platform built for honest answers, real conversations, and meaningful matches.
Users may create profiles, answer questions, post or respond to polls, interact with other users, invite friends, match with people, and use related features.
Hypoll is designed to help people connect through authentic expression. To protect that experience, all users must follow these Terms and our Community Guidelines.
Eligibility
You must be at least 18 years old to use Hypoll.
By using Hypoll, you confirm that you are legally able to enter into this agreement and that your use of Hypoll does not violate any law, rule, regulation, or agreement that applies to you.
You may not use Hypoll if we previously suspended, removed, or banned your account, unless we give you written permission.
3. Your Account
You are responsible for the information you provide and for keeping your account secure.
You agree to provide accurate, current, and complete information when creating or updating your account.
You may not create fake accounts, impersonate others, misrepresent your identity, age, affiliation, or intent, use another person’s account, or create accounts to evade moderation, suspension, or bans.
You are responsible for activity that happens through your account.
4. Community Safety and Zero Tolerance Policy
Hypoll has zero tolerance for objectionable content or abusive users.
You may not post, send, share, upload, encourage, or engage in content or behavior that is hateful, discriminatory, harassing, threatening, sexually exploitative, drug-related, illegal, abusive, spammy, or otherwise harmful to users, Hypoll, or the community.
This includes, but is not limited to:
Hate speech, slurs, or discriminatory content based on race, ethnicity, nationality, religion, gender, sexual orientation, gender identity, disability, immigration status, or other protected characteristics.
Harassment, bullying, humiliation, stalking, threats, or abusive behavior.
Sexual exploitation, sexual violence, child sexual abuse material, grooming, or sexual content involving minors.
Drug-related content, including promotion, sale, purchase, or encouragement of illegal or controlled substances.
Illegal activity, criminal coordination, trafficking, fraud, blackmail, doxxing, or weapon-related threats.
Violent threats, self-harm encouragement, or content that promotes physical harm.
Spam, scams, impersonation, manipulation, fake accounts, or attempts to abuse Hypoll’s systems.
Content or behavior that makes the community unsafe, hostile, or untrustworthy.
Hypoll may remove content, limit visibility, restrict features, suspend accounts, ban users, or take other action when content or behavior violates these Terms or our Community Guidelines.
5. Community Guidelines
Our Community Guidelines explain what is and is not allowed on Hypoll. By using Hypoll, you agree to follow our Community Guidelines.
We may update our Community Guidelines from time to time to protect users, improve safety, respond to new risks, or preserve the integrity of the platform.
Violation of our Community Guidelines may result in removal of content, reduced visibility, feature restrictions, account suspension, account termination, or other action.
6. User Content
You are responsible for the content you create, submit, post, send, upload, or share on Hypoll. This includes profile information, photos, poll responses, questions, answers, messages, invitations, reports, feedback, and other materials you provide through the service.
You represent and warrant that you have all rights necessary to submit Your Content and that Your Content does not violate these Terms, our Community Guidelines, the rights of others, or applicable law.
You retain ownership of Your Content. However, by submitting, posting, sending, uploading, or sharing Your Content on Hypoll, you grant Hypoll a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to host, store, copy, reproduce, process, analyze, moderate, display, distribute, adapt, translate, modify, reformat, create derivative works from, and otherwise use Your Content to operate, provide, protect, personalize, promote, develop, and improve Hypoll.
This license allows Hypoll to make Your Content available within the app, show it to other users based on your settings and product features, moderate it for safety, use it to improve our matching, recommendation, safety, moderation, and AI-powered systems, and create aggregated, de-identified, or pseudonymized insights about how the service is used.
This license also allows Hypoll to use Your Content and related activity to train, develop, adapt, enhance, evaluate, and improve Hypoll’s services, including matching, recommendation, safety, moderation, and AI-powered systems, to the extent permitted by applicable law and as described in our Privacy Policy.
You understand that Hypoll’s systems may learn from information processed through the service, and that aggregated, de-identified, pseudonymized, or system-level learnings may continue to be used to operate, protect, develop, and improve Hypoll, subject to applicable law and our Privacy Policy.
Some content you share on Hypoll may be visible to other users based on product features, settings, and your actions. Other users may view, save, screenshot, copy, share, or otherwise use content you make available to them. Hypoll cannot control what other users do with information after you choose to share it.
You may not post or display personal contact information, banking information, payment information, home addresses, phone numbers, emails, government identification, account credentials, or other sensitive personal information belonging to you or another person in public profile fields, polls, prompts, answers, or other public areas of Hypoll.
We do not have any obligation to store Your Content. If content is important to you, you should keep your own copy.
This license is subject to our Privacy Policy and applicable law.
7. AI, Matching, and Data Use
Hypoll may use automated systems, AI-powered tools, machine learning, user reports, safety signals, moderation review, and user interaction signals to operate, protect, personalize, monitor, develop, and improve the service.
You understand and agree that Hypoll may access, analyze, store, process, and use content, communications, activity, and other information generated through the service to operate, monitor, protect, personalize, moderate, develop, and improve Hypoll, including through automated technologies, machine learning, and AI-powered systems, as described in our Privacy Policy and permitted by applicable law.
We may process and use information you provide or generate on Hypoll, including profile information, content, answers, poll activity, matching activity, invitation activity, reports, blocks, safety signals, interactions, communications, and outcomes, to provide, protect, personalize, moderate, analyze, and improve Hypoll, including our matching, recommendation, safety, moderation, and AI-powered systems.
We may use aggregated, de-identified, or pseudonymized information to understand how Hypoll is used and to improve the quality, safety, reliability, matching, moderation, recommendation, and AI-powered features of our service.
Hypoll may use third-party service providers, vendors, contractors, infrastructure providers, analytics providers, safety tools, moderation tools, and AI or LLM providers to help operate, protect, analyze, and improve the service, as described in our Privacy Policy.
Contacts access, if granted, is used to help you find people you may know or invite friends. We will not message anyone from your contacts without your action.
Our use of personal information is described in our Privacy Policy and may depend on your settings, product features, and applicable law.
Hypoll does not guarantee that any match, recommendation, answer, poll result, AI-generated output, AI-assisted output, or relationship-related suggestion will be accurate, complete, safe, suitable, or lead to a successful conversation, friendship, date, relationship, or outcome.
Hypoll does not provide legal, medical, mental health, financial, or other professional advice. You are responsible for your own decisions, communications, meetings, and interactions with other users.
8. AI-Generated and AI-Assisted Features
Hypoll may provide AI-generated or AI-assisted features, including features related to matching, recommendations, safety, moderation, summaries, prompts, explanations, suggestions, or user experience.
AI-generated or AI-assisted outputs may be incomplete, inaccurate, inappropriate, outdated, or not suitable for your situation. These outputs do not represent a guarantee, endorsement, professional advice, or final decision by Hypoll.
You should use your own judgment before relying on, sharing, or acting on any AI-generated or AI-assisted output.
You may not use Hypoll’s AI-generated or AI-assisted features to mislead others, impersonate another person, harass users, generate objectionable content, violate our Community Guidelines, or engage in illegal, harmful, or abusive activity.
Hypoll may label, review, restrict, remove, or take action on AI-generated or AI-assisted content that violates these Terms, our Community Guidelines, or applicable law.
9. Reports, Blocks, and Safety Tools
You can report content or users at any time. You can also block users who make you feel unsafe, uncomfortable, or disrespected.
When you block a user, their content may be removed from your experience immediately. Blocking or reporting may also create a moderation record for Hypoll to review.
Hypoll reviews safety reports and objectionable content reports within 24 hours.
We may remove content, limit visibility, restrict features, suspend accounts, ban users, or take other action when content or behavior violates these Terms or our Community Guidelines.
10. Moderation and Enforcement
Hypoll may review, remove, restrict, reduce visibility, label, refuse to publish, or refuse to display any content at our discretion if we believe it violates these Terms, our Community Guidelines, our Privacy Policy, applicable law, or creates risk for users, Hypoll, or the community.
Hypoll may use automated tools, manual review, user reports, safety signals, device signals, account signals, behavioral signals, and other relevant information to detect, prevent, and respond to harmful activity.
We may take action against accounts or behavior that harms Hypoll, our users, or the integrity of the community. This includes spam, scams, fake accounts, impersonation, coordinated abuse, attempts to evade moderation, misuse of reports or blocks, manipulation of matching systems, or attempts to abuse Hypoll’s invitation, poll, chat, AI, or recommendation features.
We may remove content, limit visibility, restrict features, require additional verification, suspend accounts, ban users, preserve records, cooperate with law enforcement, or take other action when necessary to protect users, enforce our rules, comply with law, prevent fraud or abuse, or preserve the safety and integrity of Hypoll.
Repeated or severe violations may result in permanent account removal.
We are not obligated to pre-screen, monitor, review, or store all content or communications. However, we reserve the right to review, pre-screen, refuse, remove, restrict, or limit access to content or communications, including content exchanged between users, when we believe it is necessary to protect users, enforce our rules, comply with law, prevent abuse, or preserve the safety and integrity of Hypoll.
We do not guarantee that all harmful content will be detected or removed immediately.
11. Platform Integrity and Anti-Abuse
You may not misuse Hypoll or interfere with the integrity of our community, matching systems, recommendation systems, AI systems, moderation tools, or platform infrastructure.
This includes, but is not limited to:
Creating fake, duplicate, misleading, or automated accounts.
Using bots, scripts, scrapers, crawlers, automation, or other tools to access, collect, manipulate, or extract data from Hypoll.
Attempting to reverse engineer, bypass, overload, disrupt, or gain unauthorized access to Hypoll, our systems, models, APIs, databases, accounts, or safety tools.
Manipulating polls, answers, matches, invitations, reports, blocks, recommendations, rankings, visibility, or engagement signals.
Evading suspensions, bans, feature restrictions, moderation decisions, or safety systems.
Coordinating abuse, spam, scams, fake engagement, harassment, or attempts to degrade the quality of Hypoll’s community.
Hypoll may investigate and take action against activity that threatens the safety, trust, reliability, or integrity of the service, even if the specific behavior is not listed in these Terms.
12. Prohibited Conduct
You agree not to:
Use Hypoll for unlawful, harmful, abusive, deceptive, or exploitative purposes.
Harass, threaten, intimidate, bully, stalk, or abuse other users.
Post or share hate speech, discriminatory content, sexual exploitation, illegal drug-related content, criminal activity, or other objectionable content.
Impersonate another person or misrepresent your identity, age, affiliation, or intent.
Create fake accounts, spam accounts, or accounts used to manipulate the platform.
Collect, scrape, copy, sell, disclose, or misuse user data.
Interfere with, damage, reverse engineer, overload, or attempt to gain unauthorized access to Hypoll or its systems.
Use bots, scripts, automation, or other tools to manipulate Hypoll’s polls, matching, recommendations, invitations, or moderation systems.
Evade bans, suspensions, account restrictions, or moderation decisions.
Use Hypoll in a way that creates risk, liability, harm, or disruption for Hypoll, our users, or the community.
13. User Interactions
You are solely responsible for your interactions with other users, whether online or offline.
Hypoll does not conduct criminal background checks, identity verification checks, sex offender registry checks, or other screening on users unless we expressly state otherwise. Hypoll does not guarantee the identity, intentions, behavior, compatibility, truthfulness, safety, or suitability of any user.
You agree to take reasonable precautions when communicating with or meeting other users, including meeting in public places, telling someone you trust, protecting your personal information, and stopping communication if you feel unsafe.
You should not share sensitive personal information, financial information, home addresses, payment details, account credentials, or other information that could put you at risk.
Hypoll is not responsible for user conduct, user content, offline meetings, relationship outcomes, disputes between users, or harm caused by another user’s actions or omissions.
We may take action against your account for conduct on Hypoll, conduct involving other Hypoll users, or offline conduct connected to your use of Hypoll, if we believe the conduct is inappropriate, unsafe, unlawful, abusive, or harmful to users, Hypoll, or the community.
14. Privacy
Your use of Hypoll is also governed by our Privacy Policy, which explains what information we collect, how we use it, and what choices you have.
By using Hypoll, you agree that we may collect, use, store, process, and share information as described in our Privacy Policy.
If there is a conflict between these Terms and the Privacy Policy regarding personal data, the Privacy Policy will control for that issue.
15. Contacts, Photos, Location, Notifications, and Other Permissions
Hypoll may request access to certain device permissions only when needed for specific features.
Contacts may be used to help you find people you may know or invite friends. We will not message anyone from your contacts without your action.
Photos or camera access may be used when you choose to upload or take profile photos or other images.
Location may be used for location-based features if you choose to use them.
Notifications may be used to notify you about matches, replies, invitations, safety updates, or account activity.
You can control permissions through your device settings. Some features may not work without the relevant permission, but you may still use other parts of Hypoll where available.
16. Account Deletion
If you create an account, you may initiate account deletion from within the app.
When you request account deletion, we will process the request in accordance with our Privacy Policy and applicable law. Some information may be retained where necessary for legal, safety, fraud prevention, dispute resolution, security, or legitimate business purposes.
Deleting your account may remove access to your profile, content, matches, messages, and other account-related information.
17. Ownership and Intellectual Property
Hypoll, including our app, design, branding, logo, software, features, systems, models, algorithms, recommendations, content organization, and platform technology, is owned by Hypoll or our licensors.
You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works based on Hypoll unless we give you written permission.
These Terms do not grant you any ownership rights in Hypoll, our technology, our brand, or our intellectual property.
18. Feedback
If you send us feedback, suggestions, ideas, bug reports, or feature requests, you agree that Hypoll may use them without restriction or compensation to you.
19. Third-Party Services, Providers, and Integrations
Hypoll may contain links to, integrations with, or features powered by third-party websites, platforms, products, services, software, tools, APIs, or providers.
Third-party services may include, for example, sign-in providers, app stores, cloud hosting providers, analytics providers, customer support tools, notification providers, safety and moderation tools, AI or LLM providers, infrastructure providers, payment processors, or other service providers that help us operate, protect, personalize, analyze, and improve Hypoll.
When you choose to use or connect a third-party service, that service may receive information you authorize or choose to share. Third-party services are governed by their own terms, privacy policies, and data practices. Hypoll is not responsible for third-party services, content, products, policies, security, or data practices.
We may share information with service providers, vendors, contractors, and partners who need access to information to perform services for Hypoll. These providers may help us host data, operate infrastructure, analyze usage, detect abuse, support moderation, provide customer support, send notifications, improve safety, or power AI-related features. Their use of personal information is subject to appropriate confidentiality, security, and contractual obligations.
Hypoll may also contain links or content shared by users that lead to third-party websites or services. We do not control those third-party websites or services, and your use of them is at your own risk.
20. App Store Terms
If you downloaded Hypoll from the Apple App Store, Apple is not responsible for Hypoll, our content, our services, support, maintenance, claims, or user-generated content.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you where applicable.
Your use of Hypoll must also comply with the Apple App Store terms that apply to you.
Service Changes
Hypoll may update, modify, suspend, limit, or discontinue any part of the service at any time, with or without notice.
We may release new features, remove features, change how polls, matching, invitations, recommendations, AI systems, safety tools, or moderation systems work, or modify the user experience as needed to operate, protect, and improve Hypoll.
We are not responsible for any loss or inconvenience caused by changes to the service, including changes to visibility, recommendations, matches, content availability, or feature access.
Account Restrictions and Termination
You may stop using Hypoll at any time.
We may suspend, restrict, limit, or terminate your access to Hypoll if we believe that you violated these Terms, our Community Guidelines, our Privacy Policy, applicable law, or created risk for users, Hypoll, or the community.
We may also take action if we believe your account is fake, compromised, automated, used to evade enforcement, used for spam or abuse, or harmful to the integrity of the service.
We may remove or restrict content, disable features, require additional verification, prevent account creation, block access from certain devices, or take other steps to protect Hypoll and our users.
After termination, some sections of these Terms will continue to apply, including sections related to user content license, moderation records, intellectual property, disclaimers, limitation of liability, indemnity, disputes, and account deletion.
Disclaimers
Hypoll is provided “as is” and “as available.”
We do not guarantee that Hypoll will be uninterrupted, error-free, secure, accurate, or available at all times.
We do not guarantee that matches, recommendations, conversations, polls, AI-powered features, AI-generated outputs, AI-assisted outputs, or relationship-related suggestions will be accurate, successful, safe, suitable, or appropriate for every user.
You are responsible for your own interactions, decisions, communications, meetings, and relationships with other users.
Limitation of Liability
To the fullest extent permitted by law, Hypoll and its officers, directors, employees, contractors, agents, affiliates, partners, service providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, business opportunities, relationships, reputation, or other intangible losses arising from or related to your use of Hypoll.
To the fullest extent permitted by law, Hypoll’s total liability for any claim related to the service will not exceed the greater of the amount you paid to Hypoll in the twelve months before the claim or one hundred U.S. dollars.
Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
Indemnity
You agree to defend, indemnify, and hold harmless Hypoll and its officers, directors, employees, contractors, agents, affiliates, partners, service providers, and licensors from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:
Your use or misuse of Hypoll.
Your content.
Your interactions with other users.
Your violation of these Terms, our Community Guidelines, our Privacy Policy, or applicable law.
Your violation of another person’s rights.
Your misuse of Hypoll’s systems, safety tools, matching features, invitation features, AI systems, recommendation systems, or moderation tools.
Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
You agree that any dispute arising from or related to these Terms or Hypoll will be handled in the state or federal courts located in Delaware, unless applicable law requires otherwise.
Changes to These Terms
We may update these Terms from time to time.
If we make material changes, we may notify you through the app, by email, or by other reasonable means.
Your continued use of Hypoll after the updated Terms become effective means you accept the updated Terms.
If you do not agree to the updated Terms, you must stop using Hypoll.
Contacts
If you have questions about these Terms, need to report a safety issue, or want to appeal a moderation decision, you can contact us through the Hypoll Support Assistant in the app or by email at:
support@hypoll-ai.com
We review safety reports and objectionable content reports within 24 hours.